Nintendo does not consider dead pixels on the Switch a defect

Nintendo does not consider dead pixels on the Switch a defect

Nintendo does not consider dead pixels on the Switch a defect

Nintendo does not consider dead pixels on the Switch a defect

 
Nintendo does not consider dead pixels on the Switch a defect, calling it "normal" and "not to be considered a defect". This means that Nintendo Switch owners may have issues returning their Switch consoles if they suffer from this issue, at least if they try to return the console directly to Nintendo.  
 
Below is Nintendo's statement on the matter in their troubleshooting FAQ.
 
 
       Small numbers of stuck or dead pixels are a characteristic of LCD screens. These are normal and should not be considered a defect.
 
Dead pixels as a huge issue for LCD screens, especially in low-resolution screens where the displays are expected to held close to the user. This means that some Nintendo Switch users will likely suffer from dead pixels, with no official support from Nintendo which will allow them to RMA or otherwise exchange their console. 

  

Nintendo does not consider dead pixels on the Switch a defect


Those who have Nintendo Switch consoles with dead pixels should return to their retailer for a refund or an exchange, though given the fact that the console is out of stock at most retailers an exchange may not be possible.  

You can join the discussion on Nintendo not considering dead pixels a defect on the OC3D Forums.

   

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Most Recent Comments

05-03-2017, 12:04:38

trawetSluaP
That's disgusting!Quote

05-03-2017, 12:32:07

Thelosouvlakia
"a characteristic of LCD screens"

Oh dear, it became a feature...Quote

05-03-2017, 12:58:17

g0ggles1994
A lot of screen manufacturers do the same when it comes to dead pixels, iirc it comes down to ISO standards for different class screens. The standards should reduce the tolerance to 0, or at least 0 tolerance within the first year or somethingQuote

05-03-2017, 13:38:27

A7ibaba
I love japanese culture and japanese as people with principle, codex and work order, but Nintendo as a firm should be exterminated with fire or atleast Japan RS should kill themQuote

05-03-2017, 14:09:16

Wraith
Neither do Acer apparently, unless they obscure 7% of the viewable surface.Quote
Reply
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