Breaking News - Samsung's Galaxy Fold has Issues

Samsung's early folding smartphones are failing

Breaking News - Samsung's Galaxy Fold has Issues

Breaking News - Samsung's Galaxy Fold has Issues

In the world of smartphones, folding screens are the next big thing, with Samsung's Galaxy Fold being one of the first folding handsets to hit the market. Sadly, things have not been going well for the smartphone so far, with multiple reviewers reporting that their phone's displays have stopped working within days of use. 

One of the first reports of this issue came from CNBC's Steve Kovach, showing what happened to his handset after one day of use, revealing that half of his phone's primary display had stopped working. 

Samsung has responded to these reports by saying that they have recalled these faulty handsets and plan to "thoroughly inspect these units in person to determine the cause of the matter." Despite these issues, Samsung plans to release its Galaxy Fold Smartphone on April 26th as originally planned for $1980.

Samsung has acknowledged that "a limited number" of early samples have been impacted by this issue, though the manufacturer has noted that a number of impacted devices were damaged through the removal of the top layer of Samsung's display, which some reviewers thought was a protective film which was designed to be removed. Samsung has stated that users of the Galaxy Fold should not remove this protective layer. 

Below is Samsung's full comment on the matter.

    Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers.



With a release date that's less than a week away, Samsung has very little time to mitigate or remedy this issue and avoid another Note 7 like PR nightmare. While early issues are understandable for a new technology like folding displays, most consumers would expect an almost $2000 smartphone to launch without these issues, especially after the years of R&D that Samsung has put into their folding screen technology. 

You can join the discussion on Samsung's Galaxy Fold Smartphones breaking after minimal use by reviewers on the OC3D Forums

«Prev 1 Next»

Most Recent Comments

18-04-2019, 09:01:33

Display is too small and comes with a notch in it, best to just buy a regular phone until this tech works properly with a decent size display.Quote

18-04-2019, 09:08:41

These things are hilariously stupid. Phone makers must be getting desperate or something. And two grand? Jfc.Quote

18-04-2019, 09:08:46

Personally I think 7" is a decent size for a mini-tablet. I've got a 5" hard limit on phones nowadays and that's a digression(Prefer closer to 4") due to the fact I'd have to spend way more to get anything decent smaller than that. I've owned 6" 18:9 phablets with no bezel and stuff(Chinese OEM), sure it's great for multimedia or to look at but small phones are just so much more practical for day to day use I ended up switching back after 6 months. To me the benefit of a foldable phone is that you can get the best of both of these worlds, and a phablet sized one would be kinda self defeating.

However, this launch is clearly rushed to beat Huawei to the punch, and seems to be an all round inferior product to their Mate X.Quote

18-04-2019, 09:27:49

Originally Posted by AlienALX View Post
These things are hilariously stupid. Phone makers must be getting desperate or something. And two grand? Jfc.
They are and you can tell by the way the market is splitting in different directions. You've got Huawei, Xiomi and Samsung all on the folding option thing, Nokia putting 5 cameras on one and apple and google just doing the same thing over and over and jacking up the prices. I heard Motorola were going to do a new smart Razar or something and Sony putting TV screens on theirs.
Not a single one of these knows what to do next and where the market is going.
Apple will put their prices up for the next release if that's the price of these I guarantee it.Quote

18-04-2019, 09:30:42

OnePlus FTW, LOL! Quote

Register for the OC3D Newsletter

Subscribing to the OC3D newsletter will keep you up-to-date on the latest technology reviews, competitions and goings-on at Overclock3D. We won't share your email address with ANYONE, and we will only email you with updates on site news, reviews, and competitions and you can unsubscribe easily at any time.

Simply enter your name and email address into the box below and be sure to click on the links in the confirmation emails that will arrive in your e-mail shortly after to complete the registration.

If you run into any problems, just drop us a message on the forums.