OC3D Welcomes Yoyotech

Conclusion

Conclusion
 
With the rain beginning to fall and my train back up home rapidly approaching Euston Station, it was time for me to say farewell to the team at Yoyotech. On the train journey home I had time to ponder on what CK had to say and I actually felt guilty for not previously being a regular shopper at Yoyotech, such is the impression he and the gang made.

In today’s market it is all to easy to forget the 'little man' who puts in the effort in to provide a service and support only stores such as Yoyotech can provide. Doing a price check on an item you want will only give you that, a price. If there is one thing CK has taught me in the short time I was at Yoyotech, it is this: Do not put too much emphasis on price alone. Customer support should hold just as much weight and here is where Yoyotech excel. In CK's own words "Anyone can build a webstore and anyone can sell products cheaply but good service takes time, skill and inevitably money. Therefore, it is not always possible to provide the cheapest products and the best service every time but if I have the choice, service will always take preference over price". It is quite clear that CK values his customers and will not substitute bad service just to knock a few pound from his prices. For that he should be admired.
 
That isn't to say that Yoyotech's prices aren’t competitive as they quite clearly are and are actually often cheaper than their competitors but CK would much prefer a solid, loyal customer base rather than lots of one-time customers, buying the cheapest, compared product available. I felt that Yoyotech and indeed CK wanted, no NEEDED, to converse with its customers rather than simply sit back and reap the rewards of a clearly successful business. Enthusiasts helping other enthusiasts are what Yoyotech are all about. Loyalty and support are the order of the day, and the actual money side of the business seems to be a minor point in the greater scheme of things.
 
May I take this opportunity to thank Yoyotech for their hospitality and welcome them to OC3D. May it be a long and fruitful relationship. 
 
Feel free to discuss in our forums.
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Most Recent Comments

10-10-2008, 05:30:11

llwyd
Wheeey bought from yoyo a few times in the past. Good shop and a great partnership Quote

10-10-2008, 05:49:41

PV5150
Welcome Yoyotech Quote

10-10-2008, 06:35:37

ionicle
i must say the article reads well

i have a local pc shop in scarborough, i wish they were as friendly, and as ...efficient, and uptodate as this, however, when i asked what the largest available 2.5" hard drive is, i was told, with a smile, that it was 250gig

pfft....

dont spose you wanna open a shop up in bridlington,?

our last one just closed, and everyone has to travel to scarborough now..Quote

10-10-2008, 07:51:24

Hassan

I am unfamiliar with Hindu, Urdu, Portuguese, Spanish, Polish, German and Russian.........



Spelling mistake - Its not Hindu - its Hindi with an 'i'

Just felt I had to tell you.

Other than that, it actually felt good to read that article.

Nice One.

I just wish that there were more reviews that reviews shops. Would be nice if someone reviewed Scan and Watercooling UK and Aqua-PC.Quote

10-10-2008, 08:18:08

JN
Quote:
Originally Posted by name='Hassan'
Spelling mistake - Its not Hindu - its Hindi with an 'i'

Just felt I had to tell you.

Other than that, it actually felt good to read that article.

Nice One.

I just wish that there were more reviews that reviews shops. Would be nice if someone reviewed Scan and Watercooling UK and Aqua-PC.
Fixed - thx

And yes, secret shopper is on our list of things to do Quote
Reply
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