Law firm files Class Action Lawsuit against Sony over PS5 DualSense drift

A Law Firm is considering a Class Action Lawsuit over PS5 DualSense Controller Drift

Law firm files Class Action Lawsuit against Sony over PS5 DualSense drift

The Law Firm Chimicles Schwartz Kriner & Donaldson-Smith LLP (CSK&D) filed a class-action lawsuit against Sony regarding alleged PlayStation 5’s DualSense controller drift issues. This class-action was filed after the firm asked affected customers to report their Dualsesne problems through an online form. 

The lawsuit was filed on February 12th with the US District Court for the Southern District of New York on behalf of affected customers, arguing that the PlayStation 5’s Dualsense controller is “defective” and can record inputs even when players are not using it. 

Controller drift is an issue that all console manufacturers face, causing analogue sticks to register movement despite being in their default position. Nintendo has already faced lawsuits related to “Joy-Con Drift”, and Microsoft faces similar allegations for their Xbox One gamepads.

CSK&D is the firm behind Nintendo’s ongoing Joy-Con Drift class-action lawsuit, and the firm is ready to pounce on Sony as early PS5 users have started reporting similar issues. Controller drift can harm gameplay by registering movements that gamers did not make; this can make new gamepads useless for competitive gaming within weeks of use, rather than years of gaming. 

CSK&D allege that the PS5’s Dualsense gamepads issues “compromises the DualSense Controller’s core functionality,” and that “defect significantly interferes with gameplay”. The complaint also alleges that Sony is aware of these issues and that their options to seek Dualsense repairs are “slim”. 

Customers reportedly have to go through “long wait times” and “deal with a maze of pre-recorded phone prompts” before speaking to an agent of Sony to seel DualSense repairs. The lawsuit also claims that Sony customers need to pay for shipping to repair Dualsense controllers, even though these repairs are within the PS5’s warranty period. 

Controller drift issues have become a major concern for every console maker, making it a problem that the entire gaming industry seeks to address. Sony, Microsoft, and Nintendo are all facing similar controller drift claims, and you can be sure that all future consoles will face similar scrutiny unless gamepads can be redesigned to mitigate the issue.  

CSK&D is currently seeking a jury trial for this case, seeking monetary relief for their plaintiffs. Sony has not released any public statements regarding this lawsuit at the time of writing. 

 

You can join the discussion on the PlayStation 5’s alleged DualSense controller drift issue on the OC3D Forums.   

A Law Firm is considering a Class Action Lawsuit over PS5 DualSense Controller Drift