HEC Compucase Cougar 1000CM Modular PSU

Packaging & Appearance

Packaging & Appearance
 
HEC get straight down to business on the front of the Cougar 1000CM box with a picture of the unit in all its orange glory accompanied by a large image of a robotic feline in a bounding pose. Several certification stickers are lined up toward the bottom with features such as 87.5% efficiency,  1000w output and six +12v rails all being clearly visible. Flipping the box over reveals a specification list similar to the one on their website in a total of six languages.
 
Cougar 100CM Box Front Cougar 1000CM Box Back
Cougar 1000CM Box Side Cougar 100CM Box Side
 
No matter which side of the box you look at HEC have printed something there for you to read. At one end of the box you will find yet another specifications list, only this time with several images to represent each of the main features, while at the other end of the box HEC have printed rail distribution charts for both the Cougar 1000CM and 1200CM models.
 
Cougar 1000CM Box Open Cougar 1000CM Contents
 
Opening the box reveals three cardboard compartments that house the PSU, modular cables and other accessories such as the case screws and manual. The PSU itself is placed inside a black canvas drawstring bag that should protect the unit from any minor marks or scratches caused by contact with the cardboard packaging during shipping. Although there's no moulded polystyrene inserts like we've been seeing more and more recently from companies such as Corsair and OCZ, the thick cardboard ribbing around the PSU area of the box should be enough to protect the unit from most knocks, dents and drops.
 
Cougar 1000CM Top-down Cougar 1000CM Side
 
Cougar 1000CM Side View Cougar 1000CM Shiny
 
They say that first impressions count and HEC certainly seem to have taken this to heart with an extremely striking metallic orange paintjob contrasted with a black fan grill and screws. Although the paint job certainly isn't up to automotive standards when it comes to glossiness and shine, viewing the PSU from different angles gives an almost colour-shift effect from dark orange, to light orange, to gold. Anybody building a PC based on an orange and black theme is going to absolutely love the look of this unit. The only down-side of course is that it's not quite as robust as a powder-coat finish and will scratch/chip if mishandled.
 
Cougar 1000CM Rear Cougar 1000CM Switch
 
At the back of the unit is the usual honeycomb grill accompanied by a power switch and kettle lead style plug socket. Bling fans are going to be pleased to hear that the switch does indeed light up when the PSU is powered on, but unfortunately HEC missed a trick here by making it green rather than orange.
 
Cougar 1000CM Side Cougar 1000CM Top
 
Finally at the side of the unit we have the specifications sticker along with the Cougar logo embossed on the right-hand side at a vertical angle. As per usual the specification sticker is printed with a rail layout chart for the unit along with various other global safety certifications and warnings about how you'll get zapped if you open the PSU casing.
 
Now lets move on to the next page and take a look at those modular cables and internal components...
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Most Recent Comments

22-10-2009, 21:07:37

tinytomlogan
When we first saw the pictures of the Couger 1000w psu we couldnt wait to test it and see if it performs as well as it looks. By the power that is - Jim.

Continue Reading

23-10-2009, 02:27:38

Socks
shame he didnt destroy it... Horrible results for such a costly piece of hardware...

23-10-2009, 03:03:09

Skitzo_Zac
It's a shame that peformance wasn't better. I would definately have bought one of these units for my rig otherwise. Maybe if they sort out some issues I might get one when I get around to painting my case orange.

23-10-2009, 03:14:45

JN
Quote:
Originally Posted by name='Socks'
shame he didnt destroy it... Horrible results for such a costly piece of hardware...
As Tom will attest, when I was doing the Max load testing on this unit I was positively bricking myself. It got up to 1400w before powering off the first time and I had my eyes practically closed the entire time (still a bit tender from the XFX ordeal)

Luckily the OCP/OPP kicked in before anything went "POP" every time. So at least the safety is there.

23-10-2009, 04:08:44

Socks
still... no match for corsair or cm psus.. especially for the money...its like buying thermal take watercooling kit cos it "looks nice"....

looks over performance = FAIL!

23-10-2009, 09:37:39

JN
Compucase have responded to the review with the following statement:



Dear James,

Firstly I would like to thank you and Overclock3d for reviewing our Cougar power supply posted 23rd October 2009. Admittedly it was not the kind of review that we were hoping for nor expecting.

Action had to be taken by Compucase HEC, this industry relies heavily on reviews and word of mouth, for us to not do anything was unthinkable, therefore the review went directly to our R&D department and the product manager in Taiwan where they took the review apart paragraph by paragraph.

The good news is a revised version will be going into production next week of the 1000w, that will address the ripple issue that you highlighted as well as some other smaller points you brought to our attention.

I firmly believe this has been a worthwhile exercise that has allowed us to revisit, review and correct the issues you highlighted, we wanted to demonstrate the level of support you could expect from Compucase HEC, being the “new kid on the block” (excuse the pun) we have to work that little bit harder to prove ourselves.

Mark Szachno

Compucase UK Ltd.





Furthermore, Compucase have also agreed to send us a revised unit when they are available.

23-10-2009, 13:50:08

tinytomlogan
Now thats what you call a reply, they put there hands up and are looking to fix the problem.....

Now where is that XFX reply........? Nope cant find one.

23-10-2009, 14:00:08

Ham
Good on them! Nice to see a manuf listening.

23-10-2009, 14:27:17

ToeJam
thats quality from them, shud make u feel its all worth while

23-10-2009, 17:12:44

lasher
Now thats a pleasant suprise.

Its not often in this day and age that a manufacturer would actually listen to a review and even let the R&D dept know of the findings so pre production changes can be tweaked.

money spent pre production will save on warranty exchanges and give a "new kid on the block" a far better reputation.

Better to be known for reliability than have a good RMA service imo.

Good on you Compucase HEC.

As Tom mentioned, XFX come out of the shadows , we know you are watching, too ashamed perhaps?

23-10-2009, 17:30:00

zak4994
Quote:
Originally Posted by name='lasher'
As Tom mentioned, XFX come out of the shadows , we know you are watching, too ashamed perhaps?
Maybe they will follow suit?

Or maybe they are too busy attempting to fix their PSU as we speak.

XFX's name is too good to be tarnished so they can not leave this behind.

23-10-2009, 18:09:11

Stefan Payne
I wonder why they didn't send you the better equipped German Version of the Cougar CM 1kW.

That Version has solid caps on the VRM for example and looks a little better, as you can see There planet3dnow.de/vbulletin/showthread.php?t=368324&garpg=4

The primary cap for example is a 105C Nippon Chemicon over here...

I hope you can review the fixed version soon...

24-10-2009, 05:26:24

JN
Quote:
Originally Posted by name='Stefan Payne'
I wonder why they didn't send you the better equipped German Version of the Cougar CM 1kW.

That Version has solid caps on the VRM for example and looks a little better, as you can see There planet3dnow.de/vbulletin/showthread.php?t=368324&garpg=4

The primary cap for example is a 105C Nippon Chemicon over here...

I hope you can review the fixed version soon...
That is very interesting, thanks for bringing that up. Does indeed make me wonder why they decided to send us that model, especially when they knew the kind of equipment we'd be testing it on.

EDIT: Although its hard to see from the picture on their site, it does look like the unit still has a really weak amount of caps on the secondary side.

24-10-2009, 09:48:42

Stefan Payne
Quote:
Originally Posted by name='Jim'
That is very interesting, thanks for bringing that up. Does indeed make me wonder why they decided to send us that model, especially when they knew the kind of equipment we'd be testing it on.
Well the Cougar Label (without a big HEC Label) is at the moment exklusively to Germany.

I don't know why the lineup of PSU from HEC/Compucase UK is completely different to the rest of Europe...

You may want to take a look at cougar-world.com.

Quote:
Originally Posted by name='Jim'

EDIT: Although its hard to see from the picture on their site, it does look like the unit still has a really weak amount of caps on the secondary side.
What kind of caps or how many should such a PSU have?

Would it make any difference if some of the caps were polymers?

25-10-2009, 17:45:45

Bungral
Jimbo, ya know if they are gonna send you a revised sample when made?

25-10-2009, 17:47:00

monkey7
Quote:
Originally Posted by name='Bungral'
Jimbo, ya know if they are gonna send you a revised sample when made?
Quote:
Originally Posted by name='Jim'
Furthermore, Compucase have also agreed to send us a revised unit when they are available.
1 character -.-

25-10-2009, 17:48:22

Stefan Payne
Well the 'revised model' is already available look at the (broken) Link I postet further up.

I hope it'll be soon.

I'd think that the Chief of the Cougar label wasn't happy at all...

25-10-2009, 18:22:08

Mr. Smith
Quote:
Originally Posted by name='Jim'
Compucase have responded to the review with the following statement:

Furthermore, Compucase have also agreed to send us a revised unit when they are available.
Good to hear Compucase are doing something about this.

Looking forward to the re-review

25-10-2009, 18:25:28

Bungral
Oops... Read the response in the article, so skipped that post from Jim.

Quote:
Originally Posted by name='monkey7'
1 character -.-

27-10-2009, 07:02:44

-VK-
That's a really awesome reply. *salutes*

05-09-2011, 01:23:31

adi518
I know this is a rather old review but I'm wondering if by 2011 they've revised or fixed the PSUs from this series? I'm thinking of buying the Cougar CM 550W. The price looks good on it, but does it still come in the expense of proper performance?

15-09-2011, 00:55:16

CocaCola
Hmmm.....Compucase HEC sounds so familiar.... If memory serves, I recall they have been around for many yrs and have been a big manufacture of PC cases. I remember seeing their products at an exhibit.
Reply
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