Seagate 1.5TB Firmware Update Released Page: 1
Seagate 1.5TB Firmware Update Released
Earlier this month, Seagate gave word that they would be working on a firmware update to fix the issues found with their large capacity 1.5TB drives. Well now that update is here.
Seagate 1.5TB Customers,
Some Seagate Barracuda 7200.11 1.5TB hard drives may show uncharacteristic operation when used with Mac and Linux operating systems in multi-drive configurations. Users may experiences pauses in video streaming applications or a dropped drive from RAID arrays. Customers seeing these symptoms should contact Seagate Technical Support directly by phone or by email for a firmware upgrade.
In order to assure the proper application of the new firmware, please communicate/have ready a description of the issues you’re seeing when you contact Seagate Technical Support. Please include the following disk drive information:
*model number (see here for help determining the model number)
*serial number (see here for help determining the serial number)
*current firmware revision (Seatools for DOS can tell you, and it should also be listed on the drive label)
Also, please describe
*your operating system, and
*the application in use when the issue arose.
You will receive a prompt response with appropriate instructions.
It seems like a shame that they require you to contact tech support in order to get your hands on this update and have not simply put up a download and detailed instruction page, but at least the issue has been addressed.
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