Removing browser hijacks, Virus's and Spyware
Published: 17th April 2006 | Source: Overclock3D |There are a number of different type of programs that could be causing the mayhem on your system. I'll provide steps for removing each type in the order I would follow. At the end will be some steps you can take to prevent this from happening again.
Note: If you are using Spyware Eliminator or any other software from Aluria software stop using the software, you are not being protected. Read the warning at the end of this post.
Open the Add/Remove Programs control panel and read through the list of installed software for anything you don't recognise. If there's anything you don't recognise it's probably best to uninstall it. If you want to find out what it is try http://www.google.com and search for the name. While you're here you may as well uninstall anything you no longer need.
When you have made your changes click Ok and restart. When Windows loads a window will pop up reminding you that you have used MSConfig to make changes to your system. Tick the don't remind me box and click Ok. If something has stopped working run MSConfig again and enable it again.
With or without the second computer it's best to scan for viruses with Windows booted into Safe Mode. To enter Safe Mode reboot your computer. After the BIOS has finished checking your RAM, drives and so forth it will hand over to your operating system. For Windows 98 this is the point where you need to hit F8, just before the Windows 98 splash screen is displayed. If you timed it right a menu will show up with a number of different startup options. Select Safe Mode. Windows 2000 and XP both have a prompt to say you can press F8 now to access the menu.
Under Safe Mode Windows will only load the bare minimum it needs to run. This can help prevent viruses from working and make them easier to remove. Because of this your resolution will be set to 640x480 and the number of colours dropped to 16. Do not worry, this is only temporary. It will return to normal when you reboot.
#Note: For those of you who use Eset's NOD32 AV software, there is an awesome guide to configuring it properly here
Ok, now you can run the virus scan. All clean? Great, move on to the next step.
Found a virus? Better clean it up first. Depending on the virus your antivirus software may or may not be able to remove it. Follow any removal instructions given by your antivirus software. When you try to remove the virus there are three possible outcomes:
1. Your antivirus software removes the virus and all is good.
2. The virus won't go quietly and infected file may have to be deleted or replaced with a clean copy.
3. Your antivirus software can't remove the virus.
In the event of number 3 you may be able to remove it manually or with a removal tool designed to target that specific virus. Removal instructions and removal tools can be found at Symantec. AV Center Search for the virus and see what's available.
Once you have removed any viruses run a second scan to make sure nothing comes up again.